| Service Item |
Service Details |
At GreenLime |
On Site |
| Computer Setup |
Have your computer configured to make it run better. Service includes installation of all operating system updates, installation of driver updates, configuration of user environment, and installation of anti-virus/spyware/firewall and other software. (Software not
included in quote.) |
$150 |
$200 |
| Data Transfer |
Safely migrate data from you old computer to your new one. |
$50 p/h |
$75 p/h |
| Data Recovery |
Recovery of lost data from hard drive, Apple iPod, digital camera memory, or flash drive, if at all possible. |
$50 p/h |
$75 p/h |
| Diagnostic Troubleshooting & Repair |
Troubleshooting to determine reason for crashes, slowness, internet problems, virus/spyware and other issues that are being experienced. Includes repair of discovered issues. |
$50 p/h |
$75 p/h |
| System Tune-Up |
Optimizing of startup, deleting of unnecessary files, defragmentation of hard drive(s), and installation of operating system and anti-virus/spyware software updates. |
$50 p/h |
$75 p/h |
| Operating System Installation/Upgrade |
Installation of Windows or Mac OS X operating system, either as an upgrade or as a reinstallation. (Software not included in quote.) |
$100 p/h |
$200 p/h |
| Training |
Whatever questions you have, ask them. Training subjects include: general usage, equipment usage, digital photo and music software training, and operating system usage. |
N/A |
$75 p/h |
| Assessment Fee |
Charged if computer is unrepairable. Fee is waived for repaired equipment. |
$25 |
$25 |
| WiFi Setup |
Configuration of wireless router with wireless security. Your existing computers/laptops will be added to the network. Any file or printer sharing will be configured as well. |
$150 |
$200 |
| Vonage Setup |
Vonage account creation, onsite setup & testing. |
N/A |
$100 |
| Home Audio/Video Equipment Setup |
Setup and calibration of televisions, high-definition cable or satellite boxes, video game consoles, and placement & configuration of surround speaker systems. |
N/A |
$50 p/h |
| iPhone / iPod Touch Customization & Repair |
- Jailbreaking & unlocking. Have your Apple iPhone or iPod Touch the way you want it!
- Repair of hardware damage.
|
$50-$100 |
N/A |
| Web Services |
- Domain Registration and Web Hosting setup.
- Website Design and/or technical assistance with self design.
- Design of iPhone/iPod Touch optimized web pages.
- Website Optimization (load times, search engine compatibility, etc).
- Configuration of Contact Forms and Database setup.
- Setup of Email and Email Hosting.
- Search Engine Listing (Google, Live, & Yahoo), and other Google services Analytics, AdSense, & AdWords).
- Online Business Listings: Yellow Pages, CanPages, Google, Alexa, Ourbis, HotFrog, Yahoo Directory, & the Canadian Business Directory.
- General assistance/troubleshooting.
- Configuration of Internet content filtering.
|
Quote depending on project. |
N/A |
| Home DNS Content Filtering |
- Update of networking equipment firmware.
- Configuration of DNS based content filtering.
- One month of category / website and whitelist / blacklist customization.
- Securing of wireless network.
- Customization of firewalls.
- Network details documentation (passwords, logins, etc).
|
$150 |
N/A |
| Business DNS Content Filtering |
- Update of networking equipment firmware.
- Configuration of DNS based content filtering.
- One month of category / website and whitelist / blacklist customization.
- Securing of wireless network.
- Customization of firewalls.
- Network details documentation (passwords, logins, etc).
- One month of on-site customization and testing, as necessary.
|
$300 |
N/A |
| DNS Content Filtering Support |
- Category / website and whitelist / blacklist customization.
- On-site customization and testing, as necessary.
- Biyearly rate is a savings of $30 per six months.
|
$15 p/m |
$60 p/6 mths |
| Software / Hardware Based Content Filtering |
Installation, setup and customization of software or hardware content filtering. Cost dependent on software / hardware requirements and setup hours required. |
Quote based on specific needs. |
N/A |
| Recycling Pickup and Delivery Fee |
Pickup and delivery of old equipment to a recycling center. |
N/A |
$25 |
| Secure of Old Equipment Data |
All hard drives of recycled equipment will be zeroed out, ensuring that all pictures, documents and music are securely deleted. |
$30 |
N/A |
| Phone Support |
Need help right away? Existing clients have this service available. Additional rates apply for emergency after-hours support.
(Subject to technician availability). |
$50 p/h in 15 minute increments |
N/A |
| Email Support |
Free to existing clients. |
N/A |
N/A |
| Instant Messenging & Skype Support |
Free to existing clients. |
N/A |
N/A |
| Extended Service Area |
Standard Service Area: Langley, White Rock, South Surrey,
Aldergrove, & Walnut Grove.
Extended Service Area: North Surrey, Abbotsford, Coquitlam, Burnaby, Vancouver, & Maple Ridge. |
N/A |
$9.99 |
| Contracts |
Short or long-term contracts available for small businesses for a technician to service your computer needs on a regular basis on site. Please enquire regarding special contract. |
N/A |
N/A |
| |
Cheque, Money Order, Cash, PayPal and Interac email transfer payments are accepted. |
|
| Taxes not included. |
|
| Business hours: 10am-6pm Mon-Fri |
